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SHIPPING

Ready-to-ship pieces will ship in 3-5 days. Custom orders vary.

US orders are shipped USPS Priority Mail, which includes tracking and insurance up to $50. Additional insurance and/or expedited shipping is available for additional cost. Please contact me!

Most international orders are shipped USPS First Class International. Please note that this does not include tracking beyond the US and does not include any insurance. I have always had good luck shipping with this service but please notify me if you would like to ship your order with tracking or insurance. Buyers are responsible for any additional customs or import tariffs. The customs declaration form will accurately reflect the contents and cost of your order. I am not responsible for delays due to customs. 

I am not responsible for lost or damaged items. 


RETURNS

If for whatever reason you are dissatisfied with your purchase, please contact me directly via email at hello@specificpigeon.com. 

I do my very best to represent each piece accurately and give as much information as possible so you know what you're buying. Please take note of dimensions as each item is unique and may not be the same size as others in the same product category. Due to the nature of the process, please expect (and hopefully look forward to!) some imperfections as it's part of what makes your piece unique. 

If you have any questions at all, please contact me before placing your order as I'm more than happy to provide additional information and photographs if need be. 

Items may only be returned if done so within 3 days of receipt and must be returned un-used and in the same condition they were sent. Return shipping is the buyer's responsibility. Refunds will be issued as store credit, minus initial shipping cost.